Sofrito is a decision and accountability layer that sits above the tools, receipts, reports, and undocumented knowledge already inside your business.
Receipt photos, forwarded email, POS exports, payroll exports, bank or card statements, invoices, shared folders, a voice note. Your concierge organizes it — you don't build clean spreadsheets. Intake is tracked visibly: expected, received, needs clarification, verified, missing, not applicable.
During the founding cohort, a named Sofrito concierge validates inputs, interprets anomalies, and reviews every recommendation. We don't pretend this is magic automation. You'll see notes like: "We found a possible issue, but we're not ready to call it a leak yet. Two vendor invoices are missing. Send them before Thursday and we'll update the finding."
Every material conclusion shows the input period, source, formula, exclusions, and confidence — and what additional evidence would strengthen it. Industry benchmarks appear as context with source and date, never as targets.
What happened, dollars affected, labeled evidence, one priority action, one delegation move.
Concierge resolves missing information and open questions.
You accept, adjust, or reject the action — rejections capture a reason.
A named person completes it; blockers and evidence tracked.
Did it work? Does it become standard work? Did owner involvement decrease? What's next?
Every resolved question creates organizational memory: approved vendors, expected price ranges, who orders, who verifies deliveries, escalation thresholds. Each delegated responsibility gets a record — owner, new owner, frequency, trigger, standard, evidence, escalation — and an honest status, from "lives with owner" to "operating independently."
The demo walks a real week end to end — evidence, cause, the one action, and whether it worked.